These Terms of Use of the “AVRA X” platform (hereinafter, the “Terms of Use”) constitute a legally binding agreement between you (hereinafter, the “Client”, “you”) and AVRA X Limited, a legal entity incorporated and operating under the laws of Hong Kong, registration number 80290055, with its registered address at: RM 602, 6/F, Kai Yue Commercial Building, No. 2C Argyle Street, Mongkok, Kowloon, Hong Kong (hereinafter, “AVRA X”, “we”), and govern the use of the “AVRA X” platform available at: my.avra-x.com, including its related mobile applications (collectively, the “Platform”), as well as the use of the website https://avra-x.com.
These Terms of Use also apply to services related to the Platform currently or in the future provided by AVRA X or any of its affiliates, as well as to any software and applications in any way connected with the Platform and operated by AVRA X or any of its affiliates.
For the avoidance of doubt, any instructions, notices, terms, guidelines or other materials posted on the Platform shall form an integral part of these Terms of Use and shall be legally binding on the Client, unless expressly stated otherwise.

1. Acceptance and Amendment of the Terms of Use
1.1. By accessing or using the Platform, registering on the Platform, downloading or installing a mobile application, you confirm that you have understood and unconditionally accepted all the terms of the latest version of these Terms of Use available at https://avra-x.com/terms, without any exceptions and/or limitations, and that you act in your own name and in your own interest. If you do not agree with the Terms of Use, please do not use the Platform.
1.2. By granting you access to the Platform, AVRA X, acting reasonably and in good faith, assumes that you:
(a) have all necessary rights to use the Platform;
(b) maintain the security of your password and identification data;
(c) provide accurate personal information;
(d) have read and accepted these Terms of Use.
1.3. AVRA X reserves the right to amend these Terms of Use at any time by notifying the User through publication of a new version on the Platform. AVRA X guarantees and confirms that the updated version becomes effective from the moment of its publication on the Platform. The publication date is indicated under the title of the Terms of Use. You agree that it is solely your responsibility to review the updated version. Continued use of the Platform after such changes come into force constitutes your acceptance of such changes regardless of whether you have received notice or reviewed them.
If you disagree with any changes, you must cease using the Platform. AVRA X shall not be obligated to refund any fees paid prior to termination of your use of the Platform and shall not be liable to provide any additional compensation in connection with your decision to stop using the Platform.
1.4. AVRA X does not process personal data of individuals under the age of 18. Any registration, use or access to the Platform by persons under 18 years of age is unlawful, unauthorized and constitutes a violation of these Terms of Use. By using the Platform, you represent and warrant that you are at least 18 years old and that you comply with all applicable age requirements in your country of residence.
1.5. AVRA X does not represent that the Platform complies with the laws of your country of residence. By using the Platform, you confirm that you meet all applicable legal requirements of your jurisdiction. If you do not, you must immediately stop using the Platform.

2. AVRA X Accounts
2.1 After accepting the Terms of Use, the Client registers on the Platform, as a result of which an account is created for the Client.
2.2 In the course of registration on the Platform, the Client undergoes identification by providing personal data. The scope of personal data to be provided depends on the Client's category:
2.2.1. Corporate Clients (legal entities and sole proprietors): full name of the authorised representative, position held, legal name and registration details of the entity, business e-mail address and phone number, a scanned copy of the representative's identity document, and documents evidencing the representative's authority to act on behalf of the entity.
2.2.2. Individual Clients: full name, identity document details, e-mail address, verified phone number, a scanned copy of the identity document, and verification of the payment method used.
By creating an account, the Client expressly confirms and agrees, by ticking the relevant checkbox, that they give full and informed consent to the Privacy Policy available at https://avra-x.com/privacy-policy, which forms an integral part of these Terms of Use and governs the collection, use, storage and protection of personal data.
2.3 In certain cases, additional documents may be requested during the identification process.
2.4 The Contractor undertakes to provide AVRA X with all documents requested during registration for the purpose of using the Platform, receiving Tasks, performing work/services under a service agreement, and receiving remuneration.
2.5 Any actions performed through the Client’s account shall be deemed to have been performed by a duly authorized person. The Client is responsible for maintaining confidentiality of access credentials and ensuring proper authorization of any person granted access. Possession of account access data confirms the authority to perform any actions on the Platform.
2.6 For security purposes, the Client uses two-factor authentication. The Client sets a password and provides an email address for password recovery.
2.7 When granting access to an authorized person, the Client must provide that person’s personal data as requested by the Platform and guarantees that prior consent for processing such data has been obtained.
2.8 Clients must maintain confidentiality of authentication data. Until the Client notifies AVRA X of unauthorized access, all electronic documents and messages from the account are considered duly signed by the Client.
2.9 Clients must use the Platform personally and/or grant access only to authorized persons. The Client must not disclose access data to third parties.
2.10 By using the Platform, the Client consents to receiving informational messages from AVRA X. The Client may opt out using Platform functionality or instructions in the message.
2.11 Personal data may be used by AVRA X to send informational messages about the Platform.
2.12 Access to the Platform requires an internet connection and a modern browser (e.g., Chrome, Firefox). Additional requirements may apply for mobile applications.

3. Privacy Policy
3.1 The collection, processing, use, storage and protection of personal data and other information obtained by AVRA X in the course of the Client’s use of the Platform shall be carried out in accordance with the Privacy Policy and applicable law. The Privacy Policy forms an integral part of these Terms of Use. Please carefully review the Privacy Policy to understand how your personal data is collected, used and disclosed.
3.2 The Client may, at their discretion, send invitations to the Platform to third parties. In such case, the Client, acting as a data controller of such third parties’ personal data, instructs AVRA X to store such personal data using appropriate technical and organisational measures to ensure proper performance of these Terms of Use. AVRA X undertakes to maintain confidentiality and ensure the security of such data. The Client shall independently obtain prior consent from such third parties for receiving communications from the Platform and for processing their personal data by AVRA X in accordance with the Privacy Policy and applicable law.

4. Rights to Use and Application of the Platform
4.1 AVRA X offers its Clients a Platform based on a software-as-a-service (SaaS) model. AVRA X acts as an agent (authorized representative) for Clients and is entitled to engage subcontractors (Contractors) for the provision of services and/or performance of work. Through the Platform, Contractors and Clients may conduct business transactions with AVRA X.
4.2 The Client may use the Platform solely for entering into contracts and conducting transactions with AVRA X. Contractors may use the Platform solely for providing services and performing work for AVRA X.
4.3 The Client is granted a simple (non-exclusive), non-sublicensable and non-transferable right to use the Platform, limited to the duration of these Terms of Use and in accordance with the provisions herein.
4.4 The Platform is intended for direct use by Clients in their own business activities.
4.5 The Client’s right to use is limited to access to the Platform hosted on AVRA X servers. No physical transfer of the Platform to the Client occurs.

5. Restrictions of Use
5.1 Among other things, you undertake not to, and not to permit any third party to:

• reverse engineer, decompile or disassemble any part of the Platform;
• modify the Platform, including making changes to object code or otherwise altering the functioning of the Platform or any part thereof, except for modifications made through built-in Platform tools or those necessary to correct errors where AVRA X fails or refuses to do so;
• enable use of the Platform by unauthorized persons, including transferring login credentials, or selling, leasing, sublicensing or otherwise providing access to the Platform to third parties;
• alter or remove any information about the rights holder of the Platform, including the name “AVRA X”, logos, trademarks or embedded text/graphics;
• create derivative products based on the Platform or integrate it with other software or hardware unless expressly permitted;
• create, use or distribute materials related to the Platform that violate confidentiality obligations, intellectual property rights, or personal data protection laws, or that encourage unlawful activity;
• impersonate another individual or entity or access another user’s account;
• advertise or promote third-party products or services on the Platform;
• publish confidential information of other users or third parties;
• upload copyrighted or trademark-protected content without authorization;
• harass, threaten, insult or discriminate against other users or representatives of AVRA X, or publish content involving violence, discrimination, or sexual material;
• use the Platform to distribute content that is defamatory, obscene, offensive, hateful, illegal, or encourages criminal activity or harm;
• use the Platform in situations where failure could result in death, injury or environmental damage;
• misuse technical support or complaint systems;
• create tasks or manipulate payment structures or data for fraudulent, illegal or misleading purposes, including money laundering, terrorism financing or misclassification of employment relationships.

AVRA X implements measures to detect and prevent fraud and illegal activity. For compliance purposes, AVRA X may at its sole discretion:

• reject any task;
• request additional information or documents;
• suspend or block access;
• suspend processing of tasks or payments.

5.2 Any updates, upgrades or new versions of the Platform are also subject to these restrictions.
5.3 In the event of a violation of the above provisions, AVRA X reserves the right to block the Client’s access temporarily or permanently, but not earlier than after providing appropriate notice and granting a reasonable period of time for the Client to remedy the violation.
In the event of a temporary or permanent blocking, AVRA X shall revoke access permissions and notify the Client accordingly.
If the Client continues to violate or repeatedly violates the above rules despite receiving a corresponding notice from AVRA X, and provided that the Client is responsible for such violations, AVRA X may terminate the Terms of Use in an extraordinary manner without observing any notice period.
Any further claims of AVRA X shall remain unaffected.
The foregoing shall not limit any other rights of AVRA X under these Terms of Use, including, but not limited to, the rights set out in Clause 5.1.

6. Platform
6.1 AVRA X, acting in the name and at the expense of the Client, undertakes to perform a set of actions aimed at the proper conclusion and execution of a paid services agreement on the Platform (hereinafter – the “Task”), namely:
6.1.1 To enter into paid service agreements with Contractors in the name and at the expense of the Client on the basis of a Task created on the Platform, specifying the type, scope and cost of the Services;
6.1.2 To monitor the performance under the paid services agreement;
6.1.3 To verify the status of performance of the Services and provide the relevant information to the Client;
6.1.4 To facilitate the formal acceptance of the Services under the paid services agreement;
6.1.5 To issue instructions for the execution of Transactions in the name of the Client for the purpose of paying for the Contractor’s Services under the paid services agreement;
6.1.6 To sign, on behalf of the Client, all documents necessary for the proper execution of the Task, including acceptance certificates (Acts);
6.1.7 To reconcile settlements;
6.1.8 To perform other legally significant actions required for the conclusion and execution of the paid services agreement.
6.2 The Parties acknowledge that AVRA X acts solely as an agent on behalf of and at the expense of the Client and organises the provision of Services by Contractors. AVRA X does not obtain control over the Contractors’ Services and does not provide the Services itself.
6.3 Rights and obligations arising from the executed Task arise directly for the Client.
6.4 The Client, being an individual, confirms that they understand that:

• the Services are provided by Contractors and not by AVRA X;
• they enter into a paid services agreement directly with the Contractor;
• AVRA X performs only organisational, documentary and settlement functions;
• AVRA X is not a provider of the Services.

6.5 AVRA X undertakes to:
6.5.1 Properly perform Tasks in accordance with the applicable laws of Hong Kong;
6.5.2 Maintain confidentiality of all information and materials received from the Client, where applicable;
6.5.3 Provide the Client, upon request, with all information regarding the progress of Task execution;
6.5.4 Transfer to the Client everything received under transactions executed in performance of the Task;
6.5.5 Be responsible for the safekeeping of documents, assets and funds transferred by the Client for execution of the Task;
6.5.6 Notify the Client of receipt of official documents from authorities or third parties via email;
6.5.7 Timely inform the Client of all material changes affecting the execution of the Task;
6.5.8 Provide the Client with access to the Personal Account;
6.5.9 Perform other obligations arising from these Terms.
6.6 AVRA X has the right to:
6.6.1 Pay, on behalf of the Client, for Services provided by Contractors and other amounts payable under the relevant agreements;
6.6.2 Request from the Client any information or documents necessary for execution of the Task;
6.6.3 Exercise other rights arising from the Task.
6.7 The Client undertakes to:
6.7.1 Timely pay AVRA X remuneration in accordance with these Terms;
6.7.2 Transfer funds in advance to the account for payment of Contractors’ Services;
6.7.3 Inform AVRA X in advance of any actions taken regarding the subject matter of the Task;
6.7.4 Inform AVRA X of any facts that may hinder execution of the Task;
6.7.5 Provide AVRA X with resources necessary to execute the mandate;
6.7.6 Without delay accept everything performed by AVRA X under these Terms;
6.7.7 Provide written responses to AVRA X requests within specified reasonable timeframes;
6.7.8 Fulfil other obligations arising from these Terms;
6.7.9 A Client who is an individual is not a tax agent with respect to Contractors and does not withhold or remit taxes on their behalf.
6.8 The Client has the right to:
6.8.1 Use and access the Personal Account;
6.8.2 Create Tasks via the Personal Account.

7. Incubator
7.1 The Incubator is a section of the Platform where AVRA X places offer cards for the most in-demand services and works.
7.2 By responding to an offer card, the Contractor consents to the transfer of their personal data to AVRA X partners and companies registered on the Platform for the purposes of receiving Tasks, performing them and receiving remuneration.
7.3 If a Task appears corresponding to the services for which the Contractor expressed interest, such Contractor may be offered the Task in their Personal Account.
7.4 An offer card does not constitute an offer or a Task and is not a binding proposal to perform work or provide services.

8. Client Representations and Warranties. Indemnification
8.1 By accepting these Terms of Use, the Client represents and warrants that:
8.1.1 The Client will timely accept the results of completed work and services;
8.1.2 In the event that intellectual property is created by the Contractor as a result of the provision of Services, the Platform ensures the transfer to the Client of exclusive rights to such intellectual property in full.
The Parties have agreed that the amount payable for Services under the paid services agreement, within the framework of which intellectual property is created, includes both:

• the cost of the Services themselves; and
• the remuneration for the assignment (transfer) to the Client, in full, of all relevant exclusive intellectual property rights to the Services and/or Work Results containing such intellectual property or constituting such intellectual property.

The remuneration for the transfer of exclusive intellectual property rights is determined in the amount of 5% (five percent) of the cost of the relevant Services, is included in the Contractor’s Service price, and shall not be subject to any additional payment by the Client beyond the agreed Service cost.
8.2 The Client hereby undertakes to fully indemnify (or fully compensate) AVRA X and/or any of its affiliates, shareholders, directors, officers and employees against any liability that may arise out of or in connection with any claims, demands, decisions, obligations, costs, losses or expenses (including reasonable legal fees) which such persons may incur or suffer, in whole or in part, if caused by or arising from:
8.2.1 Any breach by the Client of any obligations, warranties and/or representations provided under these Terms of Use;
8.2.2 Any relationships between the Client and its affiliated persons;
8.2.3 Any unlawful acquisition of third-party intellectual property, any use of such intellectual property in the creation of intellectual property under these Terms of Use, or any failure to comply with or violation of any intellectual property rights or other rights of third parties arising from or in connection with the creation of intellectual property by the Contractor and/or any of its elements or components.
8.3 The Contractor hereby agrees and warrants that if the Contractor uses any third-party intellectual property in the creation of intellectual property, the Contractor has obtained explicit permission from all such third parties to use such intellectual property for the creation and subsequent use within the resulting intellectual property.
This warranty and obligation constitute material obligations of the Contractor under these Terms of Use.
8.4 The Contractor expressly agrees and undertakes to resolve any and all disputes related to intellectual property created in the course of performing Tasks independently and at its own expense.
Additionally, the Contractor agrees to fully indemnify AVRA X against any and all losses related to such intellectual property in the event that third parties bring claims against AVRA X in relation to ownership, use or disposal of such intellectual property and/or exclusive rights thereto.
This warranty and obligation constitute material obligations of the Contractor under these Terms of Use.
8.5 In the event that AVRA X or any third party identifies a violation by the Client of intellectual property rights of any person, or the use of third-party intellectual property without explicit permission, AVRA X reserves the right to delete the Client’s account without the possibility of re-registration on the Platform.

9. Remuneration and Payment Procedure
9.1 Use of the Platform by Contractors is free of charge, except where a fee is explicitly stated. Any fees payable for the use of the Platform or additional components shall be clearly indicated on the Platform in advance.
9.2 Use of the Platform by the Client is paid. The amount of AVRA X remuneration is included in the price of services listed in the Platform catalogue and amounts 5 (five) percent of the cost of such services.
The remuneration of AVRA X does not depend on the number of actions performed by it during the reporting period and is not subject to recalculation.
9.3 Payment of AVRA X remuneration shall be made in USD using payment methods available on the Platform, including bank cards and other payment instruments, by way of 100% prepayment by the Client on the date of payment.
9.4 Task creation and payments to Contractors.
If the Client needs to enter into a service agreement with a Contractor, the Client creates a Task on the Platform specifying the type, scope and cost of the Services.
After confirming the creation of the Task, AVRA X issues an invoice and sends it to the Client.
All funds transferred by the Client to AVRA X for settlements with Contractors: shall not be recognised as income of AVRA X.
The Client transfers funds to AVRA X’s account for payment of Contractors’ Services using available payment methods on the Platform. Payment under this clause shall be made in USD.
Payments to Contractors shall be made in the currency agreed with the Contractors.
AVRA X has the right, at its sole discretion, to convert funds received from the Client for settlements with Contractors at the exchange rate applicable on the date of conversion.
Until funds are received for payment of Contractors’ Services, AVRA X shall be released from performance of the Task and other obligations under these Terms.
9.5 The date of payment of AVRA X remuneration, as well as the date of fulfilment by the Client of obligations under clause 9.3, shall be the date when funds are credited to the AVRA X account.
9.6 The fact of execution of the Task by AVRA X shall be confirmed by an Acceptance Certificate (Act) signed by the Client on the Platform.
9.7 The Parties confirm that amounts transferred by AVRA X to Contractors for Services rendered on behalf of the Client do not constitute turnover of AVRA X.
9.8 A Client who is an individual makes payments for Services via the Platform using payment instruments provided by third-party payment providers.
By making such payment, the Client confirms acceptance of these Terms of Use and the amount of remuneration. AVRA X reserves the right to adjust the amount of remuneration in accordance with these Terms.
9.9 By making a payment via QR code or invoice, the Client confirms acceptance (acceptance) of these Terms of Use.
9.10 Payment may be made using methods offered by AVRA X. AVRA X may engage a selected payment service provider to process payments. AVRA X reserves the right to exclude certain payment methods.
9.11 AVRA X may provide access to additional modules of the Platform or additional services. The amount of remuneration shall be indicated on the Platform at the time of placing the order.
9.12 AVRA X has the right to send invoices in text form to the Client’s email address or via a working chat.
9.13 The remuneration is stated excluding any sales tax, VAT, use tax, withholding tax or other governmental charges in your jurisdiction (collectively, “Taxes”).
You are responsible for payment of all Taxes related to the remuneration, except taxes based on AVRA X net income.
If any payment is subject to withholding tax, you shall gross-up and compensate AVRA X for such withholding.
9.14 Set-off by the Client is not permitted unless the Client’s counterclaim is undisputed or legally enforceable.
9.15 AVRA X may change the amount of remuneration at any time at its discretion, by notifying you at least 30 days before the end of the next billing period.
Changes take effect at the end of the next billing period.
If you disagree, you must stop using the Platform at least 5 days before the end of the next billing period by sending notice to hello@avra-x.com.
Continued use constitutes acceptance of the new fees.
9.16 The Client may request a refund only before completion of the relevant services.
After services are provided and/or accepted, they are deemed fully rendered and payments are non-refundable.

10. Payments
10.1 AVRA X does not provide and will not provide Clients with banking services, deposit-taking, prepaid cards, escrow, insurance or any other financial services.
To facilitate payments via the Platform, AVRA X cooperates with various payment service providers, including payment gateways, money transfer systems, wallet providers, credit and debit card systems, merchant acquirers and acquiring banks.
Depending on your location, certain payment methods may not be available, and AVRA X does not guarantee that any particular payment method will be available, even where such method is generally supported.
Depending on the selected payment method, Clients may be required to enter into a separate agreement with the relevant payment service provider.
Your use of any payment method is governed by the terms and conditions of the relevant payment service provider and your agreement with such provider. AVRA X shall not be liable for any losses incurred in connection with your use of third-party payment services.
AVRA X is not a party to your agreement with any payment service provider and shall not intervene in any disputes related to payments made or received via third-party payment methods.
AVRA X shall not be responsible for any transaction fees, currency conversion fees or other charges imposed on the Client by payment service providers or financial institutions.
10.2 If you make or receive payments using a payment service provider, you acknowledge and agree to comply with the terms of service of such provider or any other agreement between you and the provider.
AVRA X shall not be liable for any direct or indirect, material or non-material loss or damage arising from any act or omission of any payment service provider and expressly disclaims any such liability.
Any fees for using a payment service provider are borne by you and are in addition to any fees payable to AVRA X.
10.3 For the purposes of preventing money laundering, terrorist financing, fraud, unauthorised transactions and complying with applicable law, AVRA X and payment service providers may collect, store and analyse the Client’s payment information.
For more information, please refer to the Privacy Policy.
Payment service providers may also collect payment information necessary to process transactions.
Except for payment amount and status information stored in your dashboard, AVRA X does not have access to payment information provided to payment service providers. Such information is governed by the privacy policies of those providers.
10.4 By using any payment method and providing payment information to AVRA X or any payment service provider, you represent and warrant that:

• you are the owner or authorised representative of the payment account used;
• you have the legal right to send and receive payments using such account.

10.5 All payment services, including withdrawal services, shall be provided by AVRA X’s payment service providers.

11. Electronic Signatures
11.1 You agree to use an electronic signature on the Platform, namely a code consisting of letters, symbols and/or numbers entered by the Client in a designated field.
By clicking the document signing button and entering the code, the Client signs the relevant document.
11.2 You agree that any electronic signature or other electronic symbol or process attached to or associated with any agreement, form, certificate or other document between you and AVRA X or between you and another Client, with the intent to sign, authenticate or accept such document, shall have the same legal force and enforceability as a handwritten signature or paper-based record, to the maximum extent permitted by applicable law.
You hereby waive any objections to such use.
11.3 You consent to receiving notices in electronic form under these Terms of Use and acknowledge that such consent has the same legal force as a handwritten signature.
11.4 AVRA X may send notifications via your account, email, SMS or other contact details provided by you.
Notices relating to payments and these Terms shall be deemed received within 24 hours after sending.
You acknowledge that you cannot use the Platform without consenting to electronic communications.
Withdrawal of consent is only possible by closing your account.

12. Intellectual Property Rights
12.1 All intellectual property rights related to the Platform belong to AVRA X and/or its affiliates. All rights are reserved unless otherwise provided in these Terms.
The Platform is protected by copyright laws, international treaties and other applicable legislation.
The Platform may include licensed materials, and their respective rights holders may enforce their rights in case of violations.
12.2 AVRA X respects intellectual property rights of third parties. The Client undertakes not to infringe any intellectual property rights when using the Platform or mobile application.
If you are a copyright owner or authorised representative and believe that content on the Platform infringes your rights, please notify hello@avra-x.com.
12.3 The Contractor hereby grants AVRA X the right to use Client reviews of the Platform published on the Platform or in app stoes, including for marketing, advertising and publication on publicly accessible websites.

12.4 AVRA X may provide links to third-party websites or products. You may follow such links at your discretion.
Some third parties may charge fees, which are separate from AVRA X fees.
AVRA X may also provide access to third-party content, goods or services via the Platform or the Internet.
All additional costs and obligations arising from interactions with third parties are borne by you.
AVRA X makes no representations or warranties regarding third-party websites or services, including their availability, continuity or performance.

13. Governing Law and Dispute Resolution
13.1 Unless otherwise required by mandatory provisions of the laws of a Member State of the European Union or any other jurisdiction, these Terms of Use shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles.
These Terms of Use, as well as any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
13.2 You and AVRA X agree that all disputes arising out of or in connection with these Terms of Use shall be finally resolved under the non-exclusive jurisdiction of the courts of Hong Kong, without prejudice to your right to bring claims in other courts in accordance with applicable law.
Any dispute, controversy or claim arising out of or in connection with these Terms of Use, including any question regarding their existence, validity or termination, may be referred to the courts of the Hong Kong Special Administrative Region, which shall have non-exclusive jurisdiction.
Nothing in this clause shall prevent the parties from agreeing in writing, on a case-by-case basis, to submit a specific dispute to another court or dispute resolution forum.
13.3 The Client agrees that any claims must be brought personally and not as part of a class or collective action.
13.4 You undertake to comply with all laws of the territory or country from which you access the Platform and are solely responsible for such compliance.
You agree that AVRA X shall not be liable if your use of the Platform is restricted or prohibited by applicable law.
AVRA X does not guarantee that the Platform, materials or services are appropriate or available outside Hong Kong.
Access from jurisdictions where such content is illegal is prohibited.
If you access the Platform from outside Hong Kong, you do so at your own risk and are responsible for compliance with local laws.
AVRA X makes no representation that the Platform is suitable or available in any jurisdiction where such access is unlawful.

14. Limitation of Liability
14.1 The Platform is provided on an “AS IS” basis. All risks related to suitability, performance, compatibility, or fitness for a particular purpose rest with the Client.
AVRA X provides no express or implied warranties, including but not limited to:

• merchantability
• satisfactory quality
• fitness for a particular purpose
• title
• non-infringement
• uninterrupted or error-free operation
• security or accuracy

The Client agrees that use of the Platform is at their own risk.
AVRA X shall not be liable for:

• loss of data
• business interruption
• loss of profit
• indirect, incidental, consequential or punitive damages

AVRA X is also not responsible for actions or omissions of third parties, including service providers, subcontractors, hosting providers or communication networks.
Nothing in these Terms shall be interpreted as an obligation of AVRA X to maintain, update or support the Platform unless expressly stated.
14.2 AVRA X shall be liable only for damage caused by intent or gross negligence.
Liability is excluded if the Client uses the Platform in violation of these Terms.
14.3 You agree that AVRA X shall not be liable for any direct, indirect, incidental, special or exemplary damages, including but not limited to losses arising from:
(a) use or inability to use the Platform;
(b) receipt of additional services, bonuses or gifts;
(c) unauthorised access to your account;
(d) statements or conduct of any third party;
(e) any other matter related to the Platform.
14.4 You bear full responsibility for any damage caused to AVRA X, its partners, subcontractors, other users or third parties as a result of your violation of these Terms.
14.5 AVRA X shall not be liable for actions or omissions of Contractors, except where such liability arises directly from intentional misconduct or gross negligence of AVRA X.
All claims relating to performance or quality of services must be directed to the relevant Contractor.
14.6 Any claim must be brought within 1 (one) year from the date the cause of action arises, otherwise it shall be deemed waived.
14.7 No interest, penalties or other charges shall accrue against AVRA X unless expressly agreed in writing or specified in the Platform.
14.8 The Contractor represents and warrants that:
(i) they are not subject to any sanctions, embargoes or export control restrictions imposed by the UN, USA, EU, UK or other applicable jurisdictions;
(ii) they are not located or resident in any sanctioned country.
The Client and Contractor agree not to use the Platform in violation of sanctions laws.
AVRA X may immediately suspend or terminate access and withhold payments if continued performance may violate sanctions laws.
AVRA X shall not be liable for any losses arising from such suspension or termination.

15. Technical Support and Complaints
15.1 Requests for technical support and complaints shall be submitted to hello@avra-x.com.
AVRA X aims to handle complaints fairly, transparently and promptly.
15.2 If a substantiated complaint is received, AVRA X may suspend or delete the account.
Each case is assessed individually at AVRA X discretion.

16. Term and Termination
16.1 These Terms take effect upon acceptance and remain in force until terminated by either party.
16.2 Clauses 2, 4, 5, 10–14 shall survive termination.
16.3 The Client may terminate by requesting account deletion via hello@avra-x.com.
Deletion occurs within 7 calendar days, during which pending operations are completed.
After deletion, personal data will be removed, except where retention is required by law.
16.4 AVRA X may terminate by deleting the account if:

• the Platform is discontinued;
• the Client violates these Terms.

AVRA X may notify the Client or act without prior notice.
16.5 The Client shall not be entitled to any compensation upon account deletion.
16.6 AVRA X may immediately terminate without notice if:
(i) the Client violates or is suspected of violating applicable law;
(ii) legal proceedings are initiated that may harm AVRA X;
(iii) the Client’s actions may create legal or financial risks.
AVRA X shall not be liable for such termination.

17. Miscellaneous
17.1 Severability
If any provision is held invalid, the remaining provisions remain in force, unless such invalidity materially alters the intent of the Parties.
17.2 Legal Rights
You may have additional rights under your local law. These Terms do not override such rights unless permitted.
17.3 Entire Agreement
These Terms constitute the entire agreement and supersede all prior agreements.
17.4 Assignment
You may not assign your rights under these Terms.
17.5 Independent Parties
Nothing in these Terms creates partnership, joint venture or employment relationships.
17.6 Force Majeure
Neither party shall be liable for failure to perform due to events beyond reasonable control (e.g. natural disasters, war, government actions, internet disruptions).